1441 N 12th St
Phoenix, AZ 85006
(602) 521-5000
Horas hoy
Cerrado
Con Banner Family Pharmacy – Specialty, usted tiene un socio. Ofrecemos envío gratuito de sus medicamentos, un servicio de recordatorio de resurtido y acceso a programas de gestión de terapia. Estos programas están diseñados para garantizar que aproveche al máximo sus medicamentos. Si bien no todas las terapias funcionan al 100%, haremos un seguimiento de su tratamiento y, siempre que sea posible, le ayudaremos a usted y a su doctor a encontrar una alternativa si su medicamento o programa de tratamiento no cumple con sus objetivos.
Sabemos que algunos medicamentos no solo requieren un cuidado y manejo especiales, sino que también necesitan asesoramiento experto de farmacéuticos clínicos especializados que se centran en ayudarlo a alcanzar sus objetivos de tratamiento.
También recibirá el apoyo de defensores de pacientes que pueden ayudarle con su seguro médico y otros programas de asistencia para pagar sus medicamentos recetados. Si bien no todos nuestros pacientes pueden recibir asistencia financiera debido a sus ingresos o tipo de seguro médico, nos esforzaremos por asegurarnos de buscar los mejores recursos para usted.
We recommend you take advantage of the services offered by our program to help you get the most out of your specialty medications. However, if you choose to opt out of these services, you can let a Pharmacy Patient Advocate or a Pharmacist know at any time.
What Your Specialty Clinical Pharmacist Will Do for You
Pharmacy Patient Advocates (PPA) assists with insurance billing for your specialty medicines. Every patient enrolled in the Specialty Pharmacy has access to a PPA free of charge.
What Your PPA Can Do For You
Your Pharmacy Patient Advocates works closely with pharmacists, technicians and the Pharmacy Billing Office to help answer your billing questions, get insurance information, check your coverage and streamline the payment process. In addition, your PPA can also tell you if you qualify for help paying for medications. Please tell your PPA if you have any insurance changes.
How We Coordinate Your Care
Our staff will proactively determine the best specialty pharmacy for you, based on your pharmacy benefit and health plan. If our pharmacy is not contracted with your insurance, our pharmacy staff will move your prescription to the preferred pharmacy in your plan. We will work with that pharmacy to arrange your care and benefit information, and transfer your prescriptions on your behalf.
Getting Your Medicine on Time
Our Pharmacy Patient Advocates will call you about one week before you run out of your specialty medicine to set up delivery of your next order. This makes sure we have time to bill insurance, solve any issues, and set up your delivery to your home or preferred address. We also offer mobile-enabled patient assessments to allow you to answer questions about your refill and medication straight from your mobile phone.