At Banner Family Pharmacy, our pharmacists do more than fill prescriptions. We’re here as your health care partner and a trusted resource for your medication needs. Below are answers to common questions about prescriptions, insurance, travel and more.
Yes. When traveling, keep your medications in a cool, dry place. If you are flying, pack them in your carry-on bag for easy access. This helps prevent lost luggage from interrupting your treatment. Learn more about traveling with medication.
Yes. Prescriptions may be picked up by the patient’s legal guardian, caregiver or another approved representative. If you need extra help with prescription pick-up or delivery, contact your nearest Banner Family Pharmacy for options.
Refill timing depends on the type of medication. You can check the status of your prescription:
Banner Family Pharmacy accepts most insurance plans, making it easier to stay focused on your health. For payments, we accept:
You can also store your preferred payment method securely for future refills.
Our mobile app makes managing prescriptions simple and convenient. With the app, you can:
Download and register for the app here.
If your written prescription is lost or misplaced, contact your prescribing provider as soon as possible. Depending on the medication type, you may need a new prescription before we can refill it. For controlled substances, federal regulations require a new prescription from your provider.
Transferring your prescriptions to Banner Family Pharmacy is simple. Just provide us with:
We’ll take care of the rest and let you know when your prescription is ready.
For questions about your prescriptions, reach out to your Banner Family Pharmacy. Our pharmacy team is here to support your health and wellness journey with safe, effective and compassionate care.
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