Banner Health keeps a private, secure electronic medical record about your health. We offer our patients several options to access their health information.
Please note that a fee may be assessed for the cost of labor, supplies and/or postage in producing your record; you will be notified if any fees will be incurred. To reduce copy charges, you may request only your recent information or a specific document.
1. Enroll in your Patient Account, our patient portal, which provides access to your health information summary.
2. Obtain a copy of your medical records without the need to print, sign, and scan a copy of a request form. If you are a patient or the patient’s legal representative, click the appropriate link below to start the medical records request process with MRO Patient Central, a partner of Banner Health. Through this process, you can request your medical records from any Banner Health hospital, provider office, or urgent care location. Please have your government-issued photo ID available. If you are the parent of a minor child or the power of attorney for an adult patient, you will be asked to upload or provide additional documentation to verify that you are legally authorized to make this request.
Banner Health Clinics and Urgent Care
Churchill Community Hospital (Nevada)
Lassen Medical Center (California)
Ogallala Community Hospital (Nebraska)
3. Visit the Health Information Management Services (HIMS) department at any Banner Health hospital or the reception staff at your Banner Health provider’s office. Please have your government-issued photo ID available. If you are requesting records on behalf of a patient (i.e., personal representative, patient advocate, executor, trustee, or guardian), you will be asked to provide additional documentation to verify that you are legally authorized to make this request.
A change to the Privacy Rule of the Health Insurance Portability and Accountability Act (HIPAA) regarding protected health information (PHI) becomes enforceable as of December 23, 2024, providing enhanced protections around reproductive health care. Banner Health is committed to keeping your health care information confidential in accordance with applicable law. Additional information can be found on the HHS website and the HHS fact sheet.
Access your health information anytime, anywhere. Your Patient Account allows you manage your care from any device so you can: view lab results, request medical records, book appointments, message a doctor’s office and access important documents.
Sign in to Patient Account
