When to Seek Care for the Flu

If you’re sick with the flu, knowing when to seek medical care can help you feel better faster - and may prevent serious complications. While many people can recover at home, others may need to see a doctor or visit the emergency room.

Banner Health is here to guide you on when to stay home, when to call your provider and when to go to the ER for flu symptoms.

Can I treat the flu at home?

Most healthy people can manage flu symptoms at home with rest, fluids and over-the-counter (OTC) medications. If your symptoms are mild and you’re not at high risk for complications, try the following:

• Rest as much as possible
• Drink plenty of fluids like water, broths or electrolyte drinks
• Use OTC medications to ease fever, aches or congestion
• Avoid contact with others until you’ve been fever-free (without medication) for at least 24 hours
• Watch for signs of worsening symptoms

Common symptoms include fever, cough, sore throat, fatigue, runny nose and muscle aches.

Learn more about how to treat the flu.

When should I see a doctor for the flu?

Some people are more likely to develop serious flu complications. Contact your health care provider if:

• You are at higher risk, including:
  • Children under 5
  • Adults 65 and older
  • Pregnant individuals
  • People with asthma, heart disease, diabetes or weakened immune systems
• Your symptoms start to improve but return, especially with a fever or worsening cough
• You show signs of dehydration, like dry mouth, low urine output or extreme thirst
• You’re having a hard time managing symptoms with rest and OTC medicines

Your provider may recommend a flu test or prescribe antiviral medication. These treatments work best when started within the first 48 hours of symptoms.

Learn more about how the flu is diagnosed.

When should I go to the ER for the flu?

In some cases, flu symptoms can become severe and require immediate medical attention. Call 911 or go to the emergency department right away if you or a loved one is experiencing any of the following:

In adults:

• Trouble breathing or shortness of breath
• Chest or belly (abdominal) pain or pressure
• Severe or repeated vomiting or diarrhea
• Sudden dizziness or confusion
• Difficulty staying awake or waking up
• Coughing up blood

In infants and children:

• A fever of 100.4°F (38°C) or higher in a baby younger than 3 months
• Fast or labored breathing
• Refusing to eat or drink
• No wet diaper in 8 hours or no tears when crying
• Extreme drowsiness or trouble waking up
• Bluish lips, hands or feet
• Stiff neck, severe headache or sensitivity to light
• Fever accompanied by a rash

If you're not sure whether medical care is needed, it's always best to call your health care provider.

Why it’s still worth getting a flu shot

Even if you’ve already had the flu this year, the flu shot can help protect you against other circulating strains. It also helps reduce the severity of illness if you get sick again.

Learn more about flu vaccines and common myths.

Protect yourself this flu season

You can get your flu shot during a visit to any Banner Urgent Care location. Walk in or save your spot online - no appointment required.

Find a Banner Urgent Care near you.