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Emergency Department Chatbot

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Stay Connected During Your Emergency Room Visit

Want to receive real-time updates during your emergency room (ER) visit? Just provide your cell phone number at check-in. You’ll get a welcome text message with a link to our ED (emergency department) chatbot—your personal guide during your visit.

What is the ED chatbot?

Our emergency room chatbot sends secure updates to help you stay informed during your visit. You’ll receive helpful, real-time hospital visit updates such as:

  • When you may see your doctor
  • When lab or imaging results are expected
  • Cafeteria hours and locations
  • How to connect with your Patient Account

This ED chatbot uses facility-specific information to give you accurate details about your experience. You can also choose to share these updates with family or friends, so they can stay informed without needing to call or text for updates.

Looking for text updates from the ER?

This tool helps you get the information you need, right on your phone. Whether you’re waiting for test results or wondering when you’ll be seen, the chatbot keeps you connected every step of the way.
 
Don’t want updates? No problem. You can opt out at any time by following the instructions in the text message.

 

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Patient Account

Access your health information anytime, anywhere. Your Patient Account allows you manage your care from any device so you can: view lab results, request medical records, book appointments, message a doctor’s office and access important documents. 

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